Harcourts North America

If you’re wanting two experts in the Bend area, look no further than John and Shannon! They look out for your best interests over just getting a sale for themselves. They don’t over complicate the buying and selling process. They truly go to bat for you and do the hard work without stressing you out with it. They are also great about being as involved or as hands off as you want which we appreciated! Not to mention how tuned into they market they are. Overall they were a great team and we will use them for all of our future real estate endeavors.

Happy home owners 2020

I came to Shannon through the referral of my Lender after my first Real Estate Agent didn't work out. Best reference I've ever received. Shannon was quick to respond, excellent in her follow through and always made me feel like I was her number one client. Regardless of when I contacted her, she always made time. If she didn't have an immediate answer she was quick to find the answers for me. I would highly recommend her to anyone.

Happy buyer 2020 Buyer

Shannon paired with her husband John to help my young family find a new home. Initially, they kindly offered their time to help us break into the rental market (which is extremely difficult in Bend). They answered our panicked calls after I received a few job offers and was nervously attempting to relocate our family. Soon it was obvious to my husband and I that we wanted to buy instead of rent. Shannon and John again answered our calls and truly pounded pavement to get us into the homes we wanted to see, in a very short amount of time. We felt like they really heard our needs, and gave honest feedback as we were looking through homes. In the end we fell for a house on their recommendation. From there the was process was smooth sailing, as they prepped us and guided us through every step of the way, in a timely manor. They never left room for us to distrust the process. John and Shannon are now helping my parents find a home. And I’ll continue to recommend them to anyone who needs a realtor.

Happy buyer in NE Bend Buyer

Hi, John Kromm is straight up and honest. We were first timers, and were recommended the Kromms through family members who had used them in the past. When we were ready to start looking, Shannon set up a few walk throughs very quickly(1 day notice!). We caved on the third house, and decided to make an offer. We aren't picky, just loved the yard and the neighborhood. Shannon and John had our back the entire time. John questioned our hasty decision(because its a huge financial decision!). John wanted us to be completely sure of the house. That is why I trust him. He has experience, he knows the right people, and he can make the home buying process fun and easy on you. Also, he has a great sense of humor, and I enjoy his email updates. I will highly recommend John and Shannon to any of my friends.

Happy in Redmond Buyer

John and Shannon were the absolute best! When we were looking for a property to buy they were responsive to what we were interested in and ready to take us to homes that we had selected to view and discuss. Once the escrow was opened they sent us weekly updates on what to expect for that week and what we needed to provide. Since we were moving to Central Oregon from out of state they also provided us with contacts for the usual electric, internet, garbage, etc. businesses. A true pleasure to have them on our side during the process!

Happy in La Pine Buyer

I cannot say enough good things about John & Shannon! They were very professional, courteous, and knowledgeable. If I could give 10 stars, I would. Their attention to every detail throughout the entire process made this so easy for me. I would highly recommend if you are looking for the best!! Thank you so much for getting the job done, We appreciate you!!

Happy seller Seller

Availability, response time, and follow-up made me feel like a priority. They didn't skip a beat through the whole process, even going out of their way to even help me start building a network at work since I didn't know anyone in the area and they knew my personal goals in moving depended on it. Did more than just dog in to my needs, add their expertise, and keep me in the loop with what to expect as well as the status once I was under contract. They always brought up ideas and suggestions that were what's best for ME, which isn't all that common in the numbers-driven world of real estate. I highly recommend John & Shannon - they can definitely be trusted to represent you and I couldn't ask for a better experience!

Happy home owner in Redmond Buyer

John and Shannon Kromm have been AMAZING. We were looking for a realtor for about 4 months before we came across John at an open house. We had been searching online and at open houses (some realtors are actually rude! Felt like the movie Pretty Woman) Luckily, we met John and he was kind, very knowledgeable, honest and never made us feel pressured. Before even walking out of the open house my partner and I knew we wanted to work with him. Shannon was also very good, consistent and concise at sending us homes that met our needs/wants. 10/10 would recommend

Happy buyer 2020 Buyer

John and Shannon are absolutely amazing! They are extraordinarily competent, patient, and kind. John found us the perfect home and worked extremely hard to ensure we won the contract. The Kromms have been entirely awesome throughout the entire home buying process! I cannot recommend them highly enough!

Happy buyer 2021 Buyer

What Clients Are Saying